Disclaimer and Limited Warranty
FieldHawk has been designed to the highest of standards. JP Works Consulting (hereinafter referred to as JP WORKS) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal conditions, for a period of one year (365 Days) from the date of the original purchase. JP Works Consulting assumes NO LIABILITY for your use or misuse of this product, nor for any application, system, or other use to which the product is put.
This warranty is limited to the repair and/or replacement, at JP WORKS discretion, of the defective or non-conforming Product. Under no circumstances will JP WORKS replace the Product if it has been found to have been abused, misused, or neglected.
Hardware Product Warranty Details
WARRANTY PERIOD: JP WORKS warranties the Product for a period of one year (365 days) from the date the product is purchased.
WARRANTY PROCEDURE: Before any Product can be repaired under the limited warranty, the Customer must request an RMA number from JP WORKS. The Customer understands that any Product received without an RMA number will not be accepted. The Customer will be responsible for all shipping charges to get the Product to JP WORKS for repair. Upon inspection, JP WORKS will at its discretion either replace the Product, or individual components of the Product using new or reconditioned parts. All replaced Products, components and parts become the property of JP WORKS.
If JP WORKS determines that the Product is not under warranty, it will, at the Customers option, repair the Product using current JP WORKS standard rates for parts and labour, and return the Product to the customer. Before repairing the Product, JP Works will send a quote to the customer outlining the cost of the repair.
WARRANTY EXCLUSIONS: The Product will not be covered under warranty if any of the following are found to be the cause of the Damage or Failure:
- Accidents, falls, objects striking the JP WORKS product,
- Operating the Product in environments that exceed JP WORKS temperature and humidity specifications,
- Power fluctuations, high voltage discharges,
- Improper grounding, incorrect cabling,
- Misuse, negligence by the customer or any other third party,
- Failure to install or operate the Product (s) in accordance to their JP WORKS User Manual,
- Failure caused by improper or inadequate maintenance by the customer or any other third party,
- Floods, lightning, earthquakes,
- Water spills,
- Replacement of parts due to normal wear and tear,
- Hardware has been altered in any way,
- Product that has been exposed to repair attempts by a third party without JP WORKS written consent,
- Battery component capacity degradation due to usage, aging, or lack of maintenance.
- Batteries will only be replaced under warranty if the battery doesn't hold an operating charge for 8 continuous hours. If the battery runs for more than 8 hours, it will be considered to be in working order.
Third-Party Software Product Warranty Details
The warranty policy of the third-party software is conformed to the policy of the corresponding vendor.
Limitation of Liability
JP WORKS ALSO EXCLUDES ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS BY CUSTOMER, OR FOR THE LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER INFORMATION OR FINANCIAL LOSS ARISING OUT OF OR IN CONSEQUENCE WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF JP WORKS OR ITS DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT JP WORKS OPTION. THIS LIMITATION OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
|
